Answered By: Mel Ribas
Last Updated: Aug 17, 2016     Views: 14

To troubleshoot logging in to databases and journals:

  • If you can log into your UNM email account ( then you should be able to use library resources from off campus using your NetID (characters preceding "").
  • If you are unable to log onto your UNM email account, the password may have expired and will need to be reset.
  • UNM IT requires that the NetID password be changed at least every 6 months


To troubleshoot logging in to your library account:

  • Start at the homepage
  • Click the red "Renew My Books" button
  • Click blue "set/resest password"
  • Enter your 9-digit banner number (or "D..." number for community users)
  • Check your email for a link to follow to reset password

*Note: Your library account password is not necessarily your NetID password. You may choose your own.